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What is fragmentation and should I be concerned? Think of your hard drive as a library and every file on your computer is a book, except your Windows computer doesn’t really care if your “book” fits in any particular location on a shelf. It doesn’t even care if an entire page[...]
Holiday online sales are already beginning for the holiday shopping season, we even just received a mailer today talking about how “Black Friday Starts Now”. Even if you only shop at “reputable” online companies… they are not immune to getting hacked, and some are even famous for having spoofed email[...]
One of the most frequent things we hear when a client brings us their computer is, “I think I have a virus!”   Honestly, it can be difficult to tell if you have a virus and to be honest, it really is better to be safe than sorry. Even scarier[...]
Question: Andre, can you share how we can get rid of the scam that opens a dialogue box telling us to call Microsoft (of course it’s not Microsoft)? The dialogue box will not close when I attempt to close; it just reappears. And I have to shut my laptop down[...]
Lately, we’ve been getting a lot of calls dealing with internet and wireless issues. While some have been due to malware/virus infections or hardware issues, many have been related to a similar cause… Microsoft Updates. Microsoft has been releasing a lot of updates recently. As is somewhat common, these updates[...]
The Windows 10 Anniversary Update has been rolling out to computers around the world for a little bit now, and while Windows 10 has gotten much better over the last year, this update is boasted as making it even better with even more features. Is that true? Below you will find out[...]
Many people often forget that their computers need to breath. Computers have vents on them. Think of them as kind of like your nose and the fans kind of being kind of like your lungs, helping to push the much needed air all around keeping your computer cool and running[...]
Lately, we’ve notice a rise in the number of calls from people who have fallen victim to Microsoft Support Scams.  This isn’t a new problem and it has had several iterations, including phone calls. The current “version” is rather persistent. It normally starts as a pop-up, often filling the entire screen,[...]
Data and email security is pretty hazy in today’s world. A recent article by Hacker News talked about how easy it is for a hacker to access pretty much any account, using Facebook as a specific example, just by knowing your phone number, then resetting your account password and exploiting a[...]

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